Contact Information

11199 Sorrento Valley Rd, San Diego, CA 92121, United States of America
support@voilaluxebeauty.com
858-288-9012

Frequently Asked Questions

  • What is Refresh?

    VOILÀ Refresh is a silky non-rinse cleansing cream designed specifically for women’s intimate areas.  It helps maintain skin hydration, balances pH levels, helps to control bacteria caused odors as well as supports overall vaginal health. 



  • How do I use Refresh?

    After using the restroom, just pump a small amount on toilet paper, wipe and flush.  You will feel fresh and clean without the need to rinse!  It is also beneficial to apply to the inner parts of the outer pubic area.  The Red Kapok Tree Flower ingredient is especially developed for intimate care and is antibacterial to help reduce odors as well as add hydration.


  • Is Refresh safe to use?

    Yes it was specifically formulated for the sensitive areas of the outer vaginal area.  Do not use it internally, the inner part of the vagina is self cleaning on its own and should be left alone.

  • Where is Refresh made?

    Refresh is made in the USA formulated by women for women.

  • Is Refresh safe to use during menopause?

    Yes!  Just as the skin on your face weakens as you get older, so does the skin in the genital area. The labia may become dry, dehydrated, and lose shape and structure. The labia may become less plump as estrogen levels wane, and less collagen can lead to more sagging.  The skin of the vulva may darken and the clitoris may shrink. It's normal either way.  Voila Refresh Intimate Cleanser is a soapless, no rinse formula that not only cleanses the vulva, but it also contains the anti-aging ingredients that will provide the ultimate in freshness as it will help to hydrate, lighten, tighten and renew your vulva. 


  • Does Refresh help remove odors from bladder leaks?

    Yes. Refresh will help remove urine odors and help to clean the intimate areas, leaving you feeling fresh and confident.


  • What is Red Kapok?

    Red Kapok is an exclusive ingredient for intimate care.  It is rich in polysaccharide that provides intimate protection that protects the vaginal flora with:


    Prebiotic effect:  Lactobacilli belong to the gastrointestinal and urogenital commensal flora and considered protective microorganisms, capable of inhibiting the growth of pathogenic microorganisms by producing antimicrobial molecules and insuring a low pH.*


    Reduces discomfort sensations:  Clinical trials found that 89% of women find that Red Kapok has an anti-inflammatory effect and reduces the irritating sensations of discomfort.


    Soothes & Hydrates:  87% of women find that Red Kapok reduces dryness.


    Improves women’s sexual life:  81% of women have seen an improvement of their sexual life.  Today, more than 30% of post menopausal women and 16% of women are suffering from dyspareunia (pain during sexual intercourse) an unrecognized and often hidden problem mostly due to a microbiota imbalance. There are many causes of dyspareunia such as infection, vaginal dryness or even psychological causes.


    *The prebiotic strains in Red Kapok are: L. gasseri, L. Jensenil are lactobacillus present in the vaginal ecosystem and they are considered as protectors and biomarkers of the healthy vaginal tract. 


  • Can I use Refresh during my menstrual cycle?

    Yes, Refresh may help to reduce odors and help alleviate discomfort associated with dryness during this time.  The product's natural ingredients help to kill odor-causing bacteria, leaving the area feeling fresh and clean.



  • Will Refresh affect my vaginal flora?

    Refresh is designed to support the natural balance of vaginal flora.  Its pH-balanced formula helps to maintain a healthy environment.

  • How often can I use Refresh?

    You can use Refresh as often as needed, particularly if you are very active or experience dryness or irritation.  The prebiotics can help support the vaginal microbiome balance, protect against odor, and maintain freshness throughout the day or night.


  • Is Refresh safe for use with condoms or during intercourse?

    If you are pregnant or breastfeeding, consult with your healthcare provider before use to ensure it’s appropriate for your situation.


  • What should I do if I experience irritation or an allergic reaction?

    Although the ingredients in this formulation was carefully chosen for gentle use in the sensitive area, should irritation or an allergic reaction happen, discontinue use immediately and consult a healthcare professional.

Customer Testimonials

I was initially skeptical about trying a new intimate skincare product, but REFRESH exceeded all my expectations. It not only keeps me fresh and odor-free, but it also moisturizes and protects my sensitive skin. I feel more confident and comfortable than ever before. REFRESH is now a must-have in my daily routine!


- Jessica L

A woman wearing a straw hat is smiling on the beach

Nothing compares to REFRESH because there is nothing like it! From the very first use, I felt an immediate difference. It’s incredibly soothing and keeps me feeling clean and confident all day long. Plus, the convenience of not needing water is a game-changer for my busy lifestyle!


- Sarah M

REFRESH Intimate Skin Care has truly transformed my daily routine. The formula is gentle yet effective, and I love that it’s pH balanced for sensitive skin. I’ve noticed a significant improvement in my skin’s elasticity and overall comfort. It’s like giving my intimate area a luxury spa treatment every day!


- Emily T

I was initially skeptical about trying a new intimate skincare product, but REFRESH exceeded all my expectations. It not only keeps me fresh and odor-free, but it also moisturizes and protects my sensitive skin. I feel more confident and comfortable than ever before. REFRESH is now a must-have in my daily routine!


- Jessica L

Nothing compares to REFRESH because there is nothing like it! From the very first use, I felt an immediate difference. It’s incredibly soothing and keeps me feeling clean and confident all day long. Plus, the convenience of not needing water is a game-changer for my busy lifestyle!


- Sarah M

Our Promise to You


All-Day Freshness Guaranteed. Use it 3X/day for guaranteed confidence.

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